Frequently asked questions

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What are the differences between On-line, Off-line or Line-interactive technologies ?

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Are there any norms or standards concerning the choice of a UPS ?

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What does a UPS do ?

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What are criteria for choosing a UPS ?

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Is it necessary to protect a fax machine with a UPS ?

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Is there a maximum ambient temperature for the correct operation of a UPS ?

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Do I need a communication software ?

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Is it necessary to protect a printer with a UPS ?

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Do I need a UPS in addition to a gen-set ?

???showhide??? In what sort of operating environments are the ATEX enclosures intended for?
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What does the error message PROT 1 (or PROT 2) mean on the control module display?

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Is it possible to force the ATyS 6 to OFF with no source available?

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With an ATyS C30 + ATyS 3s, can all 3 positions be reached via the ATyS D20?

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What is the maximum length of the remote control cable?

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Is it possible to padlock the ATyS into any position?

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What is the MTBF (mean time before failure) for the ATyS 6 range?

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Is it possible to perform an emergency stop on a ATyS 6?

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Is an ATyS 6e equipped as standard with auxiliary contacts?

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In which position is the AUTO/MANU key released?

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Are the CT inputs of the ATyS 6m insulated through galvanic isolation?

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What are the short circuit characteristics of an ATyS 6m for an operating voltage of 440V?

(new)
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Which terminals can be used to indicate when the ATyS is padlocked?

(new)
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Which terminals can be used to indicate when the ATyS is in AUT mode?

(new)
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What are the required connections for using an ATyS C30 in a single-phase network with neutral (1BL)?

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With regards to space, how many modules are required in order to integrate an ATyS C30 controller into a modular panel?

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Under what conditions is the autotransformer required?

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How can I RESET an ATyS M6s ?

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Is it possible to fit the bridging bar set into the terminals that have voltage sensing?

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How does the fault contact on a ATyS M6s function?

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What does the Fault LED represent?

(new)
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What is the difference between an ATyS D10 interface and an ATyS D20?

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What is the minimum permissible time between the opening of a pre-break auxiliary contact and the poles of a switching device?

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Which communication protocol does the ATyS and ATyS M support?

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What is the power or watt loss of the ATyS electronic modules?

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The source availability LED does not illuminate.
Before a source is shown as available, what must the ATyS first verify?

(new)
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What is the maximum current for an auxiliary contact of U type (3999 0701 and 3999 0702) under a rated voltage of 690V?

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What are the coefficients to be applied when you use two or three parallel flexible copper bars?

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How can I define a busbar?

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What is the reference of the closing kit (rod and handle) for Cadrys Delta?

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What is the IK Index for the Cadrys enclosure?

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Is it possible to cut an AC and DC source simultaneously with a COMO I?

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What is the maximum operating voltage for the COMO C (or COMO I) in DC without derating?

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A customer owns a cabinet which is 8 mm thick. Is it possible to fix a COMO C 25A directly on the front of this panel?

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Is it possible to supply a COMO C without internal bridging?

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Does an enclosed COMO I support an ambient temperature of 65°C?

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What is the bridging kit reference for the COMO C?

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Where is the auxiliary contact located on a COMO I (or COMO C)?

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Wrong active and reactive energy values for Countis. Why ?

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How to protect the Countis E10/E20/E30?

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Do we have a solution to meter DC current for Countis?

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On which type of network do the Countis E20/E30 work?

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Countis: When should I use MID meters?

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Countis: Do we have a solution to meter many loads with one single meter?

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Can we lock a SIDER COS in position 1 only with a RONIS EL11AP and a locking disc 44098707?

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Is it possible to mount a SIDER COS vertically?

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It is possible to defeat the door interlocking in position 1 and 2 with a SIDER COS?

(new)
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The communication does not work with the Ethernet module of the DIRIS A. Why?

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Nevertheless, the communication is not working with a computer/PLC or the values are wrong. Why?

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One device does not communicate over RS485. Why?

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After each reboot of the DIRIS A, the default parameters are set again. Why?

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How many devices is it possible to connect in RS485 behind the RS485/Ethernet module of DIRIS A40 (part number 48250204)?

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How long are values and configuration parameters saved into a DIRIS A?

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The THD of the neutral is over 100 %, whereas the THD of the phases are normal. Why?

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The DIRIS does not display single-phase voltages or powers per phase. Why?

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A module is not recognised by the DIRIS A. Why ?

(new)
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Current and voltage on the DIRIS are positive, but power is negative. Why?

(new)
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What is the IK Index for the SIRCO M polycarbonate enclosure?

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How many auxiliary contacts can be mounted on an IDE ?

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What is the consumption of an IDE 230V undervoltage coil?

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What is the minimum time between the opening of a pre-break auxiliary contact and the poles of a switching device?

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What is the standard that governs the fully visualised breaking (labeling, position of handle...)?

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What is the IK Index for the MAXIPOL enclosure?

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What are the default passwords to access the different profiles?

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What association we must do in order to have the alarms information on the page?

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Do we offer a motorized switch (similar to the ATyS 3s but an LBS)?

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Can I use a DC voltage on a SIRCO MOT?

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Are there any motorized switches (like ATyS 3s) ?

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What are the temperature ranges that are supported by the SIRCO M PV ?

(new)
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Is it possible to mount a SIDER COS vertically ?

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What are the temperature ranges that are supported by the SIDER et SIDER ND ?

(new)
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Can the customer fit the SIDERMAT coil himself ?

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What are the supply tolerances of the SIDERMAT and FUSOMAT coils ?

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What is the tightening torque to be applied to the 'upstream' connection, the connection towards the bases and the mounting screws of the fuse of a 1800A SIDERMAT combination switch?

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What is the difference between an AC OF and a O+F low level?

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What is the power dissipation (Watts loss/pole) of the :
- SIRCO CD200A
- SIRCO CD315A
- SIRCO CD400A

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What is the maximum number of auxiliary contacts that can be connected to a SIRCO 125A?

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How to make a padlocking on SIRCO direct operation (26003017)?

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Is it possible to connect flexible copper bars directly onto a SIRCO?

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Is there a mechanical locking device for coupling two SIRCO (On rating > 630A)?

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What is the power dissipation (Watts loss/pole) of the SIRCOVER CD 200 A, CD 315 A and CD 400 A?

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In which position can the SIRCO VM1 with direct operation handle be padlocked?

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Customer has a SIRCO VM1 which is operated by an S type handle. While closing the door back onto the extension shaft, the handle became damaged. What is the problem?

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What is the reference of the 2nd auxiliary contact OF for the steel enclosure rating ≥125A?

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What is the working mode of our Fan range? Aspiration mode or extraction mode?

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How can we define a regulation?