To our customers and partners,
SOCOMEC is constantly monitoring the situation with COVID-19 and strictly following the recommendations from the World Health Organization (WHO) and the government. During this exceptional situation our main priority is to do everything we can to limit the spread of COVID-19 in order to protect our employees, their families and our community. Additionally, we understand that our products often aid in many critical power functions that are needed at this time. Our goal is to ensure the continuity of our business activities while implementing procedures to keep everyone, including our customers, safe. We have taken appropriate measures for our teams by implementing remote work arrangements and enforcing stringent travel restrictions for the safety and well-being of our employees.
We currently believe that any impact we may experience in the coming weeks due to our supply chain will be minimal. However, we remain proactive and will continue to proceed with the following measures until further notice:
- Refining plans to mitigate any potential impact by continuously evaluating and working to maintain an appropriate stock of products and services
- Implementing remote work for all employees
- Providing employees with supplies including additional hand sanitizer and information on best practices for health and wellness
- Restricting business travel
- Asking employees not to attend large trade shows, conferences or similar large events
As the situation evolves, our team will continue to communicate any production lead time changes and potential shortages. Be assured we will partner with you to find solutions to minimize any effect on your business.
For any inquiries, our lines of communication remain open. Whenever possible, we are using virtual methods to ensure that we can stay in touch and support our customers. Please continue to contact your SOCOMEC representative or our service team as you normally would.
Sincerely,
Bruno PLISSON
SVP North America